Financial Crime Global Governance, Policy and Transformation Program Manager- Vice President Greater Bengaluru, India Area

Make a real impact on the firm’s growth and resilience by driving high-profile regulatory change. Join a collaborative Bengaluru-based team that values innovative thinkers who challenge the status quo. Lead complex, cross-functional programs that strengthen global financial crime compliance outcomes.

JOB SUMMARY

As a Program / Project Manager - Vice President within/as a part of Financial Crime Global Governance, Policy and Transformation Team, you will lead cross-functional regulatory change programs within the First Line of Defence (1LOD) KYC department. You will drive end-to-end delivery from strategic planning through execution, stakeholder management, and transparent reporting. You will ensure programs remain robust, effective, and aligned with global regulatory expectations across AML/KYC and broader financial crime compliance.

JOB RESPONSIBILITIES

• Lead the development and execution of regulatory programs/projects by defining scope, objectives, and deliverables with senior leadership.
• Drive end-to-end program management across planning, execution, and delivery of milestones.
• Partner with senior stakeholders across Compliance, Technology, Operations, and Business Units to enable seamless delivery.
• Coordinate cross-functional workstreams to manage dependencies and ensure outcomes across multiple lines of business.
• Identify program risks and assess impacts against regulatory requirements and risk appetite.
• Mitigate risks by designing and implementing effective controls and monitoring approaches.
• Maintain a robust governance framework with clear roles, responsibilities, and decision-making processes.
• Report program progress, risks, and KPI performance clearly and regularly to senior management and governance committees.
• Manage budget, resources, and timelines by securing capacity and tracking expenditures against approved funding.
• Influence cross-functional teams without direct authority to resolve issues and drive decisions.
• Lead and develop junior project managers responsible for implementing global programs locally.

REQUIRED QUALIFICATIONS, CAPABILITIES AND SKILLS

• Demonstrate strong program and project management capability across complex, multi-workstream initiatives.
• Apply significant financial services experience across AML/KYC, financial crime, or regulatory compliance initiatives.
• Navigate the regulatory landscape with solid experience delivering within regulated expectations.
• Lead teams and influence senior stakeholders within a complex, multinational organization.
• Communicate clearly in English, both verbally and in writing, with strong stakeholder management and negotiation skills.
• Analyze problems pragmatically, balancing risk considerations with business objectives.
• Influence and align cross-functional teams effectively without direct authority.

PREFERRED QUALIFICATIONS, CAPABILITIES AND SKILLS

• Bring experience working in a 1LOD environment supporting KYC delivery and change.
• Demonstrate experience operating in a regulated, policy-driven, or government environment.
• Identify AI-enabled transformational opportunities across business processes and operating models.
• Assess emerging technologies to drive practical, compliant change within KYC/financial crime programs.
• Coach junior project managers across locations to support consistent implementation of global programs.
• Contribute experience delivering complex, multi-stakeholder programs in global organizations.

• Demonstrated ability to identify opportunities for AI and automation integration within operational workflows, including experience evaluating, implementing, or governing AI-driven solutions to achieve scalable process improvements and strategic objectives.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.