Vice President of Risk & Customer Management

The Company is seeking a Vice President of Risk and Customer Management to lead risk strategy and 24/7 risk operations across multiple betting and market-making businesses. The role sets risk appetite and policy, manages capital and exposure, and establishes controls that balance financial protection with customer experience. Responsibilities include developing a consolidated view of portfolio risk, overseeing customer profiling and safeguarding, and guiding decisions on pricing, limits, and exposure. The Vice President will partner with senior leaders and customer-facing teams, define platform capabilities for risk management, drive automation, and report on risk performance to senior management. Candidates should have a bachelor’s degree in finance, mathematics, statistics, or a related field; an advanced degree is preferred. They should bring 10–15 years of risk management experience in sports betting, exchanges, or financial markets, including 3–5 years in senior leadership. Required expertise includes independently setting risk policy, managing capital and exposure across multiple products, and understanding betting markets, customer profiling, promotional abuse, and responsible gambling obligations. Strong quantitative, analytical, communication, and collaboration skills are essential, along with sound judgment that balances downside protection with commercial opportunity.