Head of Operations Systems & Transformation

The Company is seeking a Head of Operations Systems & Transformation to lead operational transformation, systems optimisation, and strategic improvement across its operations and supply chain. The role oversees inventory, warehouse systems planning, loss prevention, and operational projects, while directing a sizeable, diverse team. Responsibilities include developing and delivering transformation strategies, modernising processes and systems, and using technology and data to improve efficiency, accuracy, and decision-making. The successful candidate will also manage budgets, establish project governance and performance measures, lead organisational change, and work with stakeholders to deliver measurable improvements in service and business performance. Candidates should have at least 10 years of relevant experience in operations, supply chain, logistics, warehouse systems, business transformation, or a related field, along with a degree or relevant trade qualification. They should bring a record of leading complex transformation programmes, managing multiple functions and large teams, and improving inventory, warehouse, and supply chain processes. Strong commercial and financial skills, experience with budgets and KPIs, and the ability to use data to guide decisions are required. The role also calls for effective stakeholder management, change leadership, and a collaborative, customer-focused approach to continuous improvement.