Assistant Vice President, Settlement, Consumer Financial Services Greater Hong Kong Area

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Summary:

Lead the development and management of the card settlement process, including system enhancements to improve efficiency and user experience. Conduct daily card settlement tasks among Visa, MasterCard, UnionPay and internal stakeholders. Ensure smooth internal workflow of Settlement Section and provide quality settlement service for the business partners. Identify settlement issues and complete resolution.

What you do

Lead and oversee the development and execution to optimize the card settlement process.

Drive initiatives aimed at enhancing settlement process by cross-functional collaboration to achieve execution efficiency.

Ensure the daily settlement task with counterparties are smoothly executed with high level of accuracy and efficiency.

Oversee reconciliation of various ledgers to ensure its accuracy.

Assist the Team Head to review current settlement workflows, offer recommendations for process improvements and reengineering efforts.

Manage and resolve inquiries from internal and external stakeholders, ensuring timely communication and effective issue resolution.

Plan and perform UAT assignment within the pre-set timeline.

Oversee accuracy and timely availability of various reports to associations, regulators and management.

Maintain strict compliance with the Bank’s regulatory requirements and internal policies.

Support ad-hoc tasks assigned by management.

Who you are

University degree in business administration, accounting and finance.

Minimum 5 years’ experience in credit card field or Accounting of which 2 years at supervisory level.

Solid knowledge of card or unsecured loan product, Card Association and regulator’s requirements.

Possess sense of numbers and financial perspective.

Good command of communication and problem-solving skills.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.