Executive Director, Participant Recruitment & Strategy

The Company is seeking an Executive Director, Participant Recruitment & Strategy to lead participant recruitment, engagement, retention, and experience across the UK and US. The role translates knowledge of participant pathways and therapeutic indications into practical study plans, and oversees feasibility and recruitment delivery across digital, creative, community, and call-centre channels. It also leads the development and implementation of AI-enabled improvements, participant engagement and membership programs, and consistent experience standards across sites. The Executive Director will build performance measures and reporting, advise senior leadership and clients, and collaborate with multidisciplinary teams and external partners. Candidates must hold a bachelor’s degree in a clinical or life sciences discipline and have senior experience in participant recruitment, feasibility, or medical strategy, with deep knowledge of UK and US healthcare systems and participant pathways. They should have a record of turning strategy into delivery, building feasibility or recruitment infrastructure, and using AI to improve participant recruitment and engagement with measurable results. Experience leading engagement or membership programs, working in matrixed teams, developing partnerships, and using KPIs and dashboards is required. Candidates should also understand ICH GCP, GDPR, and participant-facing regulations, and be willing to travel regularly. Advanced clinical or scientific education and experience with customer experience, digital marketing, or executive presentations are preferred.