Head of Operations

The Company is seeking a Head of Operations to establish and lead its banking operations function. The role oversees day-to-day services for corporate and institutional clients, including team development, operating models, service standards, governance, and collaboration across business and control functions. Responsibilities include managing lending operations, payments, settlements, cash management, trade finance, and treasury-related activities, while serving as the escalation point for complex transactions. The Head of Operations will strengthen risk controls and regulatory compliance, support audits and reviews, and lead process improvement, automation, system implementation, and operational reporting. Candidates should have significant experience in corporate, institutional, or commercial banking operations, with strong knowledge of corporate lending, loan operations, treasury, payments, and credit operations. A solid understanding of operational risk, controls, governance, and regulatory expectations in the Australian banking environment is required. The role also calls for strong stakeholder management skills and the ability to work effectively across front office, credit, risk, compliance, finance, and technology teams.