Vice President of Sales Operations & Account Management

The Company is seeking a senior leader to build and run its sales operations and account management system. The role will establish account KPIs, reporting, weekly performance reviews, and quarterly business reviews, while making share of wallet and margin visible across accounts. Responsibilities include identifying account growth opportunities, strengthening pipeline discipline and forecasting, improving CRM adoption, and developing account management leaders. The leader will also monitor supply and service indicators and collaborate across commercial and operational functions to address issues early. Candidates should have 10 or more years of experience in B2B sales operations, account management, or national accounts leadership, ideally in distribution, importing, consumer products, or foodservice-related supply. They should have built and implemented a KPI, reporting, and business review system used by a sales organization, along with strong margin and pricing expertise. Advanced spreadsheet skills, experience with a business intelligence tool, and hands-on CRM experience are required. Candidates should understand supply chain factors such as lead times, fill rates, and inventory, and have experience supporting a business with approximately $100 million to $500 million in revenue.