Executive Vice President, Head of Production Services & Reliability Engineering Greater Charlotte, NC Area + 1 more

The Company is seeking an executive to lead enterprise technology operations, production services, reliability engineering, and operational resilience. The role sets the strategic vision and multi-year roadmap while overseeing production support, site reliability engineering, batch operations, disaster recovery, change and release management, and incident response. The executive will drive modernization, automation, service performance, and continuous improvement, while establishing reliability measures, governance, and executive reporting. Responsibilities also include financial and workforce planning, vendor oversight, developing a strong leadership team, and advising senior leaders on operational risk and service quality. Candidates should have a bachelor’s degree in computer science, information technology, engineering, or a related field, and at least 15 years of progressive leadership experience in enterprise technology operations or related functions. Experience leading large-scale, mission-critical technology organizations in highly regulated environments is required, along with expertise in production operations, reliability engineering, disaster recovery, incident management, service management, and change governance. The ideal candidate brings strategic planning, transformation leadership, financial and vendor management acumen, and strong executive communication skills. A relevant master’s degree, experience with cloud operations and modern reliability practices, and certifications in areas such as IT service management, cloud technologies, or operational resilience are preferred.

Hiring Company

LPL Financial