Executive Director, Business Transformation Greater Buffalo, NY Area + 2 more

The Company is seeking an Executive Director for Business Transformation to lead a significant multi-year initiative aimed at advancing strategic priorities, improving operational performance, and enhancing the customer experience. The successful candidate will be responsible for the strategy, governance, and execution of this transformation, ensuring that business priorities are in line with technology investments. Key responsibilities include establishing and overseeing the transformation roadmap, maintaining executive-level visibility into progress, and leading cross-functional efforts related to process redesign, change management, and stakeholder engagement. The role demands a leader with a strong work ethic, a self-starter attitude, and the ability to be highly productive in a dynamic, collaborative environment. Applicants for the Executive Director position must have a minimum of 12 years' of leadership experience in business transformation, with at least 10 years' leading large-scale, cross-functional programs. The role requires mastery of enterprise business transformation, deep expertise in technology-enabled transformation, and strong strategic planning and program leadership skills. The ideal candidate will have a proven track record in executive-level stakeholder management, problem-solving, and analytical capabilities, as well as experience in leading organizational change and establishing KPIs for progress assessment. The Executive Director will be expected to build and develop a high-performing transformation team, fostering a culture of collaboration, continuous improvement, and accountability. Exceptional communication, executive presence, and the ability to influence diverse audiences are essential for this role.

Hiring Company

CVS Health