Senior Vice President, Client Delivery Greater New York City, NY Area

The Company is in search of a Senior Vice President for Client Delivery, a pivotal role within the organization. The successful candidate will be tasked with leading a substantial segment of the Broker Dealer channel, with a focus on driving successful client implementations, ensuring delivery excellence, and maintaining high levels of client satisfaction. This leadership position involves overseeing client delivery leaders and their teams, establishing and upholding governance frameworks, and serving as the executive sponsor for strategic client relationships. The role also requires the ability to identify and mitigate risks, lead project recovery efforts, and partner closely with cross-functional teams to align priorities and resources for the best possible client outcomes. Applicants must have a minimum of 15 years' experience in client delivery, implementation, professional services, or related fields, with a proven track record in leading large-scale client implementations and complex delivery portfolios. Strong executive presence, exceptional communication skills, and the ability to build and lead high-performing teams are essential. The ideal candidate will have a background in financial services, particularly within the annuities, insurance, or wealth management sectors, and a deep understanding of the annuity distribution ecosystem and client implementation lifecycles. Experience with relevant technology platforms and a history of working with various financial institutions, including broker-dealers, banks, and RIAs, is also required.

Hiring Company

iCapital