Executive Director, Aftermarket Remote (anywhere in Germany)

The Company is seeking an Executive Director for Aftermarket Services with a strong background in strategic leadership and service business development. The successful candidate will be responsible for developing and executing the global service strategy, defining a comprehensive lifecycle service offering, and driving service excellence as a key element of the customer value proposition. This role involves leading regional teams, owning the global service portfolio, and ensuring that service offerings evolve in line with customer needs and market trends. The Executive Director will also be at the forefront of digital services and innovation, leading the development and deployment of digital service solutions, and driving the adoption of Industry 4.0 and AI technologies within the service organization. Candidates for this position should have a Bachelor's degree in engineering, industrial engineering, business administration, or a related field, with a Master's degree (MBA or equivalent) preferred. A minimum of 10 years of progressive leadership experience in service, aftermarket, operations, product support, or related industrial businesses is required, with a proven track record in managing global service operations. The role demands a strategic thinker with a strong commercial mindset, excellent leadership and team development capabilities, and the ability to drive organizational change and transformation. Strong technical and industry knowledge in material handling systems, industrial process equipment, and digital service technologies is essential, as is a data-driven approach to decision-making and continuous improvement. The ideal candidate will be a collaborative leader with a passion for customer success, operational excellence, and a strong focus on growth and innovation.

Hiring Company

Hillenbrand