Vice President of Professional Services Greater St. Louis, MO Area

The Company is seeking a Vice President of Professional Services to lead enterprise onboarding and implementation across the full client lifecycle, from agreement through go-live and ongoing data quality. The role oversees both data-contributor onboarding and complex enterprise deployments, while driving record growth, predictable integrations, and faster client time-to-value. The executive will establish a scalable operating model, standardize delivery with reusable playbooks and integration patterns, and apply AI and automation to improve speed and quality. Responsibilities also include ensuring data integrity and regulatory compliance, managing global operations, budgets, capacity, and performance metrics, and serving as a senior escalation point. The leader will build and develop a globally distributed team and collaborate with clients, partners, and internal stakeholders. Candidates should have at least 15 years of progressive leadership experience in professional services, enterprise onboarding, implementation, or technical data operations, including eight years leading leaders in a large, global organization. Required expertise includes scaling delivery operations, enterprise data integrations, APIs and file-based feeds, data mapping and quality, and work in highly regulated environments with knowledge of relevant consumer reporting and privacy requirements. Applicants should have a demonstrated record of deploying production-grade AI and automation, along with strong financial, capacity-planning, and KPI management skills. Executive-level communication and collaboration across clients, partners, government agencies, and internal teams are essential. A bachelor’s degree in business, information systems, computer science, engineering, or a related field is required; a master’s degree or MBA is preferred.

Hiring Company

Equifax